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IT Concierge

One person who owns your technology.

For South Australian businesses too big to wing it and too small for a full-time IT manager. You get one accountable expert who handles your technology decisions, vendors, projects and automation roadmap, so you can get back to running the business.

What's included

Your technology, owned by someone accountable.

Technology roadmap

A clear 12-month plan for your systems, spend and priorities, reviewed as the business changes.

Vendor and contract management

We deal with your telco, software vendors and suppliers, and make sure you are not paying for things you do not use.

Project leadership

New offices, system changes, migrations and rollouts, scoped and run properly from start to finish.

Automation and AI roadmap

We find the manual work that is costing you money and plan what to automate first, with honest numbers.

Security and compliance oversight

Someone accountable for making sure your security, backups and obligations are actually in place.

One point of contact

The answer to "who do I call about this?" for anything technology related.

Managed IT or IT Concierge?

Managed IT keeps your systems running: helpdesk, monitoring, patching and security, priced per user. IT Concierge owns the decisions: where your technology is heading, what to buy, what to automate and who to trust. Many businesses have both, and we can provide either or both.

About Managed IT
Who it is for

Businesses with nobody joining the dots.

Growing South Australian businesses that rely on technology but do not have someone in-house who owns it. Usually 10 to 100 staff, often with a managed IT provider already, but with nobody joining the dots between systems, spend and strategy.

How we work

Understand, plan, own.

  1. 01

    Understand

    A deep look at your business, systems, contracts and spend.

  2. 02

    Plan

    A prioritised roadmap with real costs.

  3. 03

    Own

    Ongoing ownership: regular check-ins, vendors handled, projects delivered.

Who you work with

Geoff Woodberry, Founder.

Geoff works as an IT concierge for South Australian businesses, with more than 20 years in IT and a track record of building the software and systems businesses run on.

FAQ

Common questions

How is IT Concierge different from managed IT?

Managed IT keeps your systems running day to day. IT Concierge is the strategic layer above that: one accountable person who owns your technology decisions, vendors and projects.

Do I need to replace my current IT provider?

No. IT Concierge works alongside your existing provider, and helps you get more value from them. If you would rather have one partner for both, we provide managed IT as well.

How is it priced?

A fixed monthly retainer, scoped to the size and complexity of your business after an initial conversation. No lock-in contracts.

Talk to us about IT Concierge.

Tell us a little about your business and what is taking up your time. We will come back to you within one business day.

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