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For water, utility and remote-site operators Water & Utilities

IT and telemetry for critical infrastructure.

Managed IT, SCADA support, remote telemetry and secure connectivity for South Australian water and utility operators. Built for remote sites, mixed connectivity, and operational data that has to arrive on time.

What we cover

The parts of IT your industry actually runs on.

SCADA and telemetry support

SCADA dashboards, historian databases, and the field-to-office data path. Remote sites polling reliably, with alerting when they do not.

Machine-to-machine connectivity

Cellular, hybrid and fixed connectivity for remote pumps, tanks, meters and reservoirs. Industrial-grade routers deployed and managed centrally.

Field device management

Remote configuration, firmware and monitoring of routers, RTUs and edge devices across dispersed sites. Fewer truck rolls, faster fixes.

Operational data pipelines

Local historian to cloud replication done reliably. Two-tier architectures (local database plus managed cloud) that keep working when the link drops.

Critical infrastructure security

Segmentation between OT and IT networks, controlled remote access, and cyber hygiene aligned with SOCI Act expectations.

Reporting and compliance

Data extraction and reporting for regulatory obligations, board reporting and operational review, without hand-scraped spreadsheets.

Why operators choose ZenByte

Local, literate in your world, since 2014.

Adelaide-based since 2014. We understand the reality of running dispersed operational sites across South Australia, where the difference between 'the system is up' and 'the system is up and reporting correctly' is what gets flagged in the next audit. We build IT and telemetry stacks designed for South Australian conditions: mixed cellular coverage, seasonal load, and staff who are not full-time system administrators.

Operators typically pair our managed IT service on the office side with cyber security controls built for OT environments and Security of Critical Infrastructure Act obligations.

How we work

Three steps. No big bang.

  1. 01

    Audit

    Two weeks of read-only. We document what you have, where the risks are, and what is costing you more than it should.

  2. 02

    Onboard

    Tooling deployed quietly in the background. No flag-day cutover, and nothing disruptive scheduled inside your busy periods.

  3. 03

    Manage

    Monthly review, quarterly roadmap, annual budget conversation. You always know what is coming next and what it will cost.

FAQ

Common questions

Do you replace our existing SCADA system?

Usually no. We integrate with and support what you have, improve the data path and monitoring around it, and only recommend replacement when the existing system genuinely cannot do the job.

Can you connect sites with poor mobile coverage?

Yes. We design around real-world coverage using carrier selection, external antennas, and store-and-forward patterns so data survives outages and catches up when the link returns.

Are you across SOCI obligations?

Yes. For operators captured by the Security of Critical Infrastructure Act we implement the practical controls: network segmentation, access management, logging and incident readiness.

Talk to us about your operation.

Tell us about the sites, the coverage, and where the data path breaks down. We will give you a straight answer on what is fixable and what it takes.