IT support that understands medical practice.
Managed IT, security and Microsoft 365 for Adelaide medical practices, allied health and dental clinics. RACGP-aware, Privacy Act compliant, and set up so your practice manager can focus on patients.
The parts of IT your industry actually runs on.
Practice software support
Best Practice, Medical Director, Genie, Front Desk, Exact, Dental4Windows. We support the applications your team actually uses.
Secure messaging and My Health Record
HealthLink, Argus and ReferralNet configuration, and My Health Record integration where it fits the workflow.
RACGP-aligned security
Practice IT set up to meet RACGP Standards for General Practices and their privacy expectations.
Notifiable Data Breach readiness
Prepared incident response so a breach does not turn into a regulatory disaster under the Privacy Act.
Backup, restore and continuity
Daily backups tested regularly. When something fails, you are back running before the next appointment.
Reception-friendly support
A helpdesk your reception can actually call. No script-reading desks that do not know your practice.
Local, literate in your world, since 2014.
Adelaide-based since 2014, founded after 15 years running ICT for the South Australian Department for Education. We support medical and allied health practices across metropolitan Adelaide including Mawson Lakes, North Adelaide, Norwood and the CBD. We know the software, we know the compliance environment, and we know the difference between a real security risk and a compliance box-tick.
Most practices pair our managed IT service for the day-to-day with a cyber security baseline that satisfies RACGP expectations and the Privacy Act, so one local team covers both.
Three steps. No big bang.
- 01
Audit
Two weeks of read-only. We document what you have, where the risks are, and what is costing you more than it should.
- 02
Onboard
Tooling deployed quietly in the background. No flag-day cutover, and nothing disruptive scheduled inside your busy periods.
- 03
Manage
Monthly review, quarterly roadmap, annual budget conversation. You always know what is coming next and what it will cost.
Common questions
Do you support Best Practice and Medical Director?
Yes. We support the common Australian practice management platforms including Best Practice, Medical Director, Genie and Front Desk, along with the secure messaging and pathology integrations around them.
Can you help with the IT side of RACGP accreditation?
Yes. We prepare the IT evidence for accreditation, including backup verification, access controls, and information security policies that reflect how the practice actually operates.
Do you do after-hours maintenance?
Yes. Updates, migrations and anything disruptive is scheduled outside clinic hours so patient sessions are never interrupted.
Talk to us about your practice.
Tell us how the practice runs, what the software stack looks like, and where IT gets in the way. We will give you an honest read on what needs attention first.